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Let us answer some of the most frequently asked questions on how to use the Sqetch platform to the fullest.
Sqetch is a B2B matchmaking and networking platform for the textiles and fashion industry, catalysing digital and sustainable transformation. With more than 28.000 members Sqetch serves two different business segments:
Our goal is to help fashion brands and other users to find and connect to the right manufacturers according to their needs, creating strong and efficient partnerships.
To learn more:
No, Sqetch is a B2B matchmaking platform to connect brands with manufacturers and suppliers. For that reason, it does not offer any sort of manufacturing services.
Our job is to find the best match between brands and manufacturers, creating strong and efficient partnerships – this means we have a robust network of manufacturers and suppliers that can meet your needs.
It only takes you few clicks to create an account:
You can update any information on your profile in a heartbeat.
Project is the process from idea to production, that brands will take in order to find the ideal partner. In our platform, this process is divided into 5 easy-to-understand steps to make manufacturing as accessible as possible, and help you find the best match.
Only brands are able to create a project.
For more information visit the tutorial blog here.
If you experience any issue that is not related to the platform, it is important that you contact directly the brand or manufacturer to resolve the problem as soon as possible.
Our users are always encouraged to provide complete profiles and act with desirable professionalism. However, Sqetch is a B2B matchmaking platform and does not take any responsibility for the actions of our members.
High-security standards protect all your intellectual property. In case you upload a project, it will remain completely private unless you decide otherwise. You can easily manage your project by deciding who has access to it.
Brands and manufacturers can use the bulletin board to post inquiries and offers to be matched with the right partners, simplifying the sourcing process! The Bulletin Board increases your visibility and generates smoother communication and negotiation.
For more details, click here.
To change your password, you will need to reset it. The process is very simple:
Both manufacturers and brands are able to create tags while setting up their profiles.
Tags are useful to search for companies through keywords (eg. type of material, fabrics or clothing). If you are a manufacturer that produces denim, you can use the tag “denim”, so brands who are looking to sell denim clothes can find you more simply.
A brand is any fashion company, designer or person that wants to produce fashion and clothing related products or is in need for assistance in the production process.
For more details, click here.
To sign up and start using the Sqetch platform is completely free of costs. Free Members can try out our services and increase their online visibility.
Our Paid Memberships are designed to offer additional services to cover all your business needs. Equip your brand with all the tools for success. Unlock all of our features to get access to project requests, professional assistance, discounts on e-learning resources, and more!
You can use Sqetch without an account. Simply start to browse our database of manufacturers and discover all services provided by the Sqetch platform and Agency services.
However, in order to get in touch with manufacturers & suppliers, set up a profile and ask for a quote, it is necessary to create an account – so companies are able to reply to your requests and contact you.
To sign up click here.
Although Sqetch offers a great way to connect with apparel manufacturers, brands must take into account that choosing a specific manufacturer is their own responsibility. Therefore Sqetch highly recommends brands to do due diligence. For example:
Please keep in mind that it is essential to check references, professionalism and consult their work through external tools such as websites, social media and brochures.
For more information:
Don’t go in alone. With Sqetch Agency, we support sustainable development through a range of e-learning resources, platforms, workshops, showcases, and custom solutions based on your needs.
To learn more, click here.
A manufacturer is any supplier, producer, or service company of fashion or clothing-related products that add something to the supply chain. Manufacturers, suppliers, and service providers can be listed on Sqetch to get access to brands from all over the world.
For more details, visit the tutorial blog.
To sign up and start using the Sqetch platform is completely free of costs. Free Members can try out our services and increase their online visibility.
Our Paid Memberships are designed to offer the best coverage to apparel manufacturers digital needs – also support companies to rank higher on the search lists and stand out against competitors.
You can use Sqetch without an account. Simply start to browse our database of manufacturers and discover all services provided by the Sqetch platform and Agency services.
However, if you want to create a profile, be seen in the searching list by brands and receive requests, it is required to create an account.
At first, a good alternative is to become a trusted partner, through Gold, Silver, or Bronze memberships, as they usually rank higher in the platform’s list. Moreover, manufacturers should pay attention to the following common mistakes:
It’s essential that manufacturers understand that the more professional and clear their profile is, the bigger chances they have to draw attention from the brands. Learn from the common questions of your customers, and always keep your profile complete and up-to-date.
A subscription is a paid membership plan that will enable you to have access to premium features. It is a great way to help you find the right partner, saving money and time.
Our platform only accepts annual billing payments, which means that you purchase only once and the membership is valid for the next 12 months.
* The membership automatically renews every year, if you don’t cancel it in advance.
To do so, access billing in your dashboard.
You can upgrade your membership whenever you like right on your dashboard. You just need to log into your account, open the dashboard, and check the upgrade options.
The downgrade is not possible, as our memberships are on an annual payment basis. However, members can get a refund within the first 30 days after the purchase, otherwise, the membership will run until the end of the billing period.
* The membership automatically renews every year, if you don’t cancel it advance.
To do so, access billing in your dashboard.
Log in to your account and go to “Billing” to cancel your subscription.
When you cancel your subscription, it will continue to run until it expires, however, it will not be renewed when your subscription ends. Just make sure that you cancel your payments at least two (2) weeks before your renewal date to avoid being charged for the next billing cycle.
For any further assistance or questions, use the chat icon on our website to contact the support team or send us an email to info@sqetch.co.
We are here to help you!
Not sure which plan to choose? Get in touch with our team and we’ll assist you in choosing the right plan for your business.